1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 7661200202
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (one-time password) sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're still unable to receive the OTP after clicking "send," you can try waiting again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app. This should allow you to play smoothly without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for money earned from gaming activities and not for bonus amounts collected. This means users can cash out their genuine gaming earnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your KYC (Know Your Customer) details in the app, which includes saving your Aadhaar card, UPI, and bank details. This is a crucial step to ensure a smooth experience. Please ensure that all necessary information is accurately and completely uploaded.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay should be considered when planning and timing transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gameplay with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history, where a failed withdrawal request may be pending. If the issue persists, the funds should be added to your wallet account within 24 hours. If the funds still haven't been added, you can contact their care centre for assistance.
Join 1ace today and experience the thrill of online gaming at its best! With a vast array of games to choose from, you'll be spoiled for choice. From action-packed adventures to strategy-rich challenges, our online platform has something for every kind of gamer. As a member of 1ace, you'll gain instant access to an extensive library of games, carefully curated to provide a unique and exciting gaming experience. Whether you're a newcomer to the world of online gaming or a seasoned pro, our platform is designed to cater to your needs and preferences. With our user-friendly interface, you'll be able to navigate our vast game selection with ease, discovering new titles and genres that you may not have tried before. Our community of players is always active and engaged, providing a social and interactive atmosphere that's perfect for making new friends and connections. But that's not all - our platform is constantly updated with new content, ensuring that you'll always have something fresh and exciting to look forward to. From special events and tournaments to brand-new game releases, we're committed to providing a gaming experience that's always evolving and improving. So why wait? Join 1ace today and start experiencing the thrill of online gaming at its best. With our vast game selection, active community, and constant updates, you'll be hooked from the very start.
Our user-friendly platform ensures a seamless navigation, allowing you to easily explore and take advantage of our offers. We provide support for a variety of secure deposit and withdrawal methods, including credit cards, e-wallets, cryptocurrencies, and bank transfers, ensuring that your transactions are both fast and secure. Our dedicated customer support team is available 24/7 to assist you with any questions or issues, providing a hassle-free gaming environment. With a wide range of deposit options available, you can choose the method that best suits your needs. Our secure payment processing system ensures that your transactions are protected and that your personal and financial information is kept confidential. You can also withdraw your winnings quickly and easily using one of our many withdrawal methods. Our customer support team is committed to providing you with the best possible experience. They are available around the clock to answer any questions you may have, resolve any issues you may encounter, and provide guidance on how to get the most out of our platform. Whether you need help with registration, deposit, or withdrawal, or have any questions about our games or promotions, our team is here to help. At our platform, we understand the importance of security and integrity. That's why we use the latest encryption technology to protect your personal and financial information. We also have a strict policy against fraud and ensure that all transactions are monitored and audited regularly. Overall, our user-friendly platform, secure payment processing system, and dedicated customer support team work together to provide you with a safe, secure, and enjoyable gaming experience.