1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0355353209
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number and verify the OTP sent to you. This two-step process will log you in, eliminating the need for a password or email login. You can now easily access the app using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To proceed, start by ensuring a strong internet connection and waiting for a stable signal. If you don't receive the OTP after clicking 'send', you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, please email your updated KYC details to our customer support team to facilitate a smooth account transfer. This will help us update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus money. This means you can cash out your hard-earned gaming rewards, but not the extra bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card and storing your UPI (Unified Payments Interface) and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise quick processing times offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games that use the bonus amount. The bonus funds themselves, however, remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Welcome to 1ace, the ultimate destination for online gaming enthusiasts! At 1ace, we offer a premium virtual casino experience that combines excitement, security, and convenience. Our extensive selection features hundreds of top-notch games, including classic slots, progressive jackpots, immersive table games like blackjack and roulette, as well as live dealer options to bring the thrill of the casino straight to your screen. With our comprehensive range of games, you'll have endless opportunities to test your skills and luck. From the nostalgic charm of classic slots to the adrenaline rush of progressive jackpots, we've got something for every taste and preference. Our table games, including blackjack and roulette, offer a realistic and engaging experience, allowing you to feel like you're right in the midst of a bustling casino. For a more immersive experience, our live dealer options allow you to interact with real dealers and players in real-time. You'll feel like you're part of a live casino, with the added convenience of playing from the comfort of your own home. Our live dealer games include a variety of options, such as live blackjack, live roulette, and more. At 1ace, we're committed to providing a secure and trustworthy gaming environment. Our platform is designed with the latest technology and security measures to ensure that your personal and financial information is protected. Our team is dedicated to providing exceptional customer service, ensuring that you have a seamless and enjoyable experience from start to finish. So why wait? Join us at 1ace today and experience the ultimate online gaming destination for yourself. With our premium virtual casino, you'll never have to leave the comfort of your own home to get your gaming fix.
At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Our team is committed to providing prompt and effective solutions to ensure that you have a seamless and enjoyable experience with us. Whether you're looking to learn more about our products or services, or need help with a specific issue, our support team is always just a click away. We understand that every customer is unique, and we're here to listen to your needs and provide personalized support to ensure that you're fully satisfied with your experience. By joining us today, you'll not only gain access to our comprehensive support services, but also enjoy the thrill and rewards that come with being part of the 1ace community. Our team is passionate about delivering exceptional customer service, and we're committed to making your experience with us an unforgettable one. So why wait? Join us now and start enjoying the benefits of being a 1ace customer!