1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8183802348
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a stable internet connection. Wait for a strong signal to establish, then click on send OTP and wait for the expected time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to access its updated features. After reinstalling, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus cash. This means users can withdraw their winnings, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, including saving your Aadhaar card, UPI, and bank information. This will ensure a seamless verification process. Completing your KYC details is a mandatory step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, typically taking 30 minutes to 3 hours. However, users may experience delays with payments, requiring a wait of up to 24 hours in some cases. This delay is a notable exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This allows you to use the bonus to play games and potentially win real withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to the care centre for assistance.
We provide a range of deposit and withdrawal methods, including credit cards, electronic wallets such as PayPal and Neteller, and even cryptocurrencies, ensuring secure and fast transactions. This variety of options allows players to choose the most convenient method for their needs. New players are welcomed with generous bonuses, designed to enhance their gaming experience. These bonuses offer additional funds to play with, giving players a head start in their journey. Our loyal members also benefit from a VIP program that rewards their commitment and continued play. This program is packed with exclusive advantages, including special offers, priority customer support, and unique promotions. As members progress through the program, they can enjoy increasingly better benefits, providing a more personalized and rewarding experience.
Our user-friendly platform ensures a seamless navigation, allowing you to easily explore and take advantage of our offers. We provide support for a variety of secure deposit and withdrawal methods, including credit cards, e-wallets, cryptocurrencies, and bank transfers, ensuring that your transactions are both fast and secure. Our dedicated customer support team is available 24/7 to assist you with any questions or issues, providing a hassle-free gaming environment. With a wide range of deposit options available, you can choose the method that best suits your needs. Our secure payment processing system ensures that your transactions are protected and that your personal and financial information is kept confidential. You can also withdraw your winnings quickly and easily using one of our many withdrawal methods. Our customer support team is committed to providing you with the best possible experience. They are available around the clock to answer any questions you may have, resolve any issues you may encounter, and provide guidance on how to get the most out of our platform. Whether you need help with registration, deposit, or withdrawal, or have any questions about our games or promotions, our team is here to help. At our platform, we understand the importance of security and integrity. That's why we use the latest encryption technology to protect your personal and financial information. We also have a strict policy against fraud and ensure that all transactions are monitored and audited regularly. Overall, our user-friendly platform, secure payment processing system, and dedicated customer support team work together to provide you with a safe, secure, and enjoyable gaming experience.