1ace

1ace App support

Contact
+91 9585719531

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong and stable signal. If you're still having trouble receiving the OTP, you can try again by clicking on send OTP, or seek assistance from the app's support system through live chat if the issue persists.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your active phone number. If the number has changed, update your correct KYC details and submit them to customer support via email to facilitate account transfer. This will help you successfully shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should resolve any technical issues and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other similar apps. You can only withdraw money earned from gaming activities, and bonus collections are not eligible for withdrawal. This means you can withdraw the rewards you've earned while playing, but not any bonus incentives received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank information. This is a necessary step to ensure a smooth and secure process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, causing an additional wait time of up to 24 hours. This delay can impact the overall time required to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings made using the bonus funds can be withdrawn. The earnings from playing games with the bonus amount are separate and can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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