1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6035725530
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. Wait for a stable connection and click 'send OTP' again if the initial attempt is unsuccessful. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should provide a smoother experience and resolve any previous issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, excluding bonus amounts. This means you can withdraw your actual winnings, but not the bonus rewards you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any money earned from playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the funds are not visible, they should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, ongoing promotions, and loyalty programs designed to enhance your gaming journey. Experience unparalleled excitement and become a part of our thriving community at 1ace!
To ensure a seamless and enjoyable experience, 1ace offers a range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our dedicated customer support team is available 24/7, ready to assist with any queries or concerns, guaranteeing a trouble-free gaming experience. In addition, our generous bonus structure, loyalty programs, and regular promotions provide players with numerous opportunities to boost their winnings and enjoy extended gaming sessions. Whether you're a seasoned player or new to the world of online gaming, 1ace is committed to providing a welcoming and exciting environment. By joining the 1ace community, you'll have access to a vast array of games, from classic slots to table games and live dealer options. Our cutting-edge technology and user-friendly interface ensure a seamless and engaging gaming experience, allowing you to focus on what matters most - having fun and potentially winning big. So why wait? Join the 1ace family today and discover the endless excitement that awaits you. Our team is here to guide you every step of the way, ensuring that your gaming experience is nothing short of exceptional.