1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4808476458
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You'll then receive and verify an OTP (one-time password), which will securely authenticate you. From then on, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for a few seconds after sending the OTP request, and if you still don't receive the code, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, submit your updated KYC details via email to the customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should provide a smooth and seamless experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not bonus rewards. Any amount earned from gaming can be withdrawn, providing a convenient and accessible way to claim earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information is required for the application process. Your thorough completion of these details is necessary for further steps to be taken.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing it from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with bonus funds are eligible for withdrawal. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
To enhance your gaming experience, we provide 24/7 customer support, generous bonuses, and promotions that cater to both new and loyal players. Our dedicated team is always available to help you with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience. In addition to our exceptional customer service, we offer a range of exciting bonuses and promotions that can boost your gameplay and give you the opportunity to win big. Whether you're a newcomer or a seasoned player, we have something for everyone. Join 1ace today and dive into a world of endless entertainment, thrilling adventure, and the chance to win substantial rewards. With our cutting-edge platform and innovative features, you'll be immersed in a gaming experience like no other.
At 1ace, we believe in rewarding our players generously. Our loyalty program offers exciting incentives, daily bonuses, and special promotions to keep the thrill alive. From the moment you start playing, you'll be treated to a world of endless possibilities and excitement. Not only do we want to provide you with an unforgettable gaming experience, but we're also committed to delivering exceptional customer support. Our dedicated team is available 24 hours a day, 7 days a week, to assist you with any questions or issues that may arise. Whether you need help with a game feature, have a concern about your account, or simply want to know more about our promotions, we're here to help. By joining the 1ace community, you'll become part of a vibrant and dynamic environment where the excitement never ends. With new games, tournaments, and challenges added regularly, you'll always find something new and thrilling to look forward to. So why wait? Take the first step into a world of limitless possibilities and endless excitement with 1ace today!