1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5872260335
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the OTP to be sent, then click on send again if necessary. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the phone number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to log in and play the updated app without any problems. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can cash out the money they've earned from playing, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit all your KYC (Know Your Customer) details through the app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This is a mandatory step to ensure a smooth and secure experience. By completing these details, you will be able to proceed with the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's swift and stable services usually take between 30 minutes to 3 hours to complete. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This wait time is a rare exception in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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