1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6812110500
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile, and you're logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again after a while. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active number. If the number has changed, send your proper KYC details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should get you up and running with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other withdrawal amounts offered by other apps. Only earnings from gaming can be withdrawn, not bonus rewards. Users cannot withdraw bonus money collected through other means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, potentially causing a wait of up to 24 hours. This may add extra time to the overall completion of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
At 1ace, we understand the significance of security and convenience, which is why we provide a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that all transactions are swift and secure. Additionally, our customer support team is available 24/7, 365 days a year, to assist with any queries or concerns, guaranteeing a seamless gaming experience.
When it comes to deposits and withdrawals, 1ace prioritizes security and efficiency. You have a range of reliable options to choose from, including credit cards, electronic wallets, and bank transfers. All of these methods are protected by advanced encryption technology, ensuring the confidentiality and integrity of your financial information. This means that your transactions are safeguarded from unauthorized access and tampering, giving you peace of mind when conducting financial activities. Whether you're depositing funds or withdrawing cash, you can rest assured that your sensitive information is secure and protected at all times.