1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5388509100
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This verification process will securely authenticate you without requiring a password or email login. You can now easily access the app using this simplified login method.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal to establish. If you're still unable to receive the OTP, try clicking the "send OTP" option again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, provide your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app. After this, you should be able to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible from the earnings made through gaming, and not from collected bonus amounts. This restriction applies to users who have accumulated rewards through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can be frustrating but is a relatively rare occurrence.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from playing with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At 1ace, we prioritize your convenience and security above all else. To ensure a seamless and hassle-free experience, we offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This allows for fast and uncomplicated transactions, giving you peace of mind and flexibility. Our exceptional customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you're experiencing technical difficulties or simply need guidance on how to navigate our platform, our knowledgeable and friendly experts are always here to help. With 1ace, you can rely on prompt and personalized support to resolve any issues that may arise, ensuring a smooth and enjoyable experience from start to finish.
At 1ace, the security of your personal and financial information is our top priority. We utilize advanced encryption technology to ensure that all your sensitive data remains protected and confidential. Our commitment to security is unwavering, and we employ rigorous measures to prevent unauthorized access, maintaining the highest standards of data protection. Our payment methods are designed to be flexible and accommodating, catering to users from all over the world. We accept the major credit cards, electronic wallets, and cryptocurrency options, making it easy and convenient for you to manage your finances without any complications. Whether you're depositing or withdrawing funds, our system is designed to be seamless and efficient, ensuring that your transactions are processed quickly and securely. At 1ace, we understand the importance of trust and transparency in online transactions. That's why we maintain open communication channels with our users, providing regular updates and notifications to keep you informed about your account activity. Our dedicated team is always available to assist with any queries or concerns you may have, ensuring that you receive the support you need to feel confident in your online transactions. By combining cutting-edge technology with a commitment to security and customer satisfaction, we strive to provide a safe and reliable online experience for all our users. At 1ace, your security and satisfaction are our utmost concerns, and we're dedicated to ensuring that you have a hassle-free and enjoyable experience with us.