1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5523113165
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This one-time verification method replaces the need for a password or email login. With this setup, you can easily log in to the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper send OTP response. If the OTP doesn't arrive after a reasonable time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app without any problems. This should resolve the issue and allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming, and bonus earnings cannot be withdrawn. This allows you to access your earned winnings while keeping bonus rewards locked until further notice.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted within the app. This includes storing your Aadhaar card information, UPI details, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account and cannot withdraw it. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it's failing, don't worry, as the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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