1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7914981348
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This method allows for passwordless and emailless login, making the process convenient and hassle-free.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection is available. Wait for a stable signal and click "send OTP" after which you'll need to wait for the OTP to arrive. If you don't receive the OTP within the specified time, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and play the updated app without any problems. This should allow you to access the app with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This restriction ensures that users can only access their genuine gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and bank details. Completing this step will help facilitate a smooth experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within a timeframe of 30 minutes to 3 hours. However, some payments may experience delays, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes and they cannot be withdrawn. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Enjoy the convenience of flexible banking options, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, making deposits and withdrawals quick and hassle-free. Our generous bonuses, loyalty programs, and frequent promotions offer ample opportunities to boost your earnings. With 24/7 customer support, we're always here to help, ensuring your gaming journey is as smooth as possible. Join 1ace today and experience the thrill of online gaming at its best!
At 1ace, convenience is of paramount importance. We provide seamless deposit and withdrawal methods, accommodating a wide range of payment options. Our customers can choose from a variety of payment methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies like Bitcoin. To ensure the security and integrity of all transactions, we have implemented advanced security protocols. These protocols ensure that all transactions are encrypted and that your personal information remains confidential. This means that you can transact with us with complete peace of mind, knowing that your data is protected from unauthorized access. Our commitment to security and convenience is unwavering. We understand that the security of your financial information is of the utmost importance, and we take every measure to ensure that it is protected. Whether you're depositing or withdrawing funds, you can trust that our system is designed to provide a secure and hassle-free experience.