1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0289128354
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process. This eliminates the need for a password or email login, providing a quick and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve before attempting to send an OTP. If the OTP doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app easily. Once the update is installed, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher compared to other apps. Withdrawals are only for earned gaming money, not for bonus funds collected. This means you can't withdraw bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in cases where payments are delayed, users may face a longer wait time of up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus itself cannot be withdrawn, only the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our cutting-edge platform ensures seamless gameplay and top-notch security, allowing you to enjoy your favorite games with ease and peace of mind. In addition, 1ace takes pride in offering a diverse range of deposit and withdrawal methods, catering to various preferences and needs. This includes credit and debit cards, electronic wallets such as PayPal and Skrill, as well as cryptocurrency options for those seeking greater convenience and privacy.
The safety and convenience of financial transactions are of utmost importance, which is why 1ace provides a range of deposit and withdrawal methods to ensure seamless transactions. Our platform is designed with cutting-edge technology to provide a secure and fair gaming environment, allowing you to focus solely on having fun. We understand that timely and reliable access to your funds is crucial, which is why we offer a variety of payment options, including credit cards, e-wallets, and bank transfers. With 1ace, you can rest assured that your transactions are handled with the utmost care and professionalism, giving you peace of mind as you enjoy your gaming experience.