1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9646047717
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a send OTP confirmation, then wait again for the OTP to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, which should allow you to log in and play without any problems. Once updated, you can access the app's features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts remaining inaccessible. This means users can only withdraw the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are uploaded and verified within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps will enable a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payments take longer than expected to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from the care centre.
Our vast library of games is just the beginning. We also offer a wide range of generous bonuses and promotions designed to boost your gameplay and maximize your chances of winning. Our user-friendly platform ensures a seamless navigation experience, while state-of-the-art security measures protect your personal information and transactions. With various convenient deposit and withdrawal methods, you can easily fund your account and withdraw your winnings. Options include credit cards, electronic wallets, and cryptocurrencies, making it quick and hassle-free to manage your funds. Whether you're looking to try out a new game or take your winnings to the next level, our platform has got you covered.
At 1ace, we prioritize your convenience and security above all else. Our deposit and withdrawal methods are designed to be seamless and hassle-free, offering a range of options to suit your needs. You can choose from traditional methods such as credit/debit cards, electronic wallets, cryptocurrencies, and bank transfers, ensuring that managing your funds is quick and easy. We understand that having multiple options is important, which is why we offer a diverse range of payment methods. This allows you to select the one that best suits your situation, whether you're looking for speed, convenience, or security. In addition to our user-friendly payment options, we also provide exceptional customer support. Our dedicated team is available 24 hours a day, 7 days a week, and can be reached through chat, email, or phone. This means that any questions or concerns you may have will be addressed promptly, ensuring that you can focus on what matters most - your financial goals. Our customer support team is highly trained and knowledgeable, and they are committed to providing you with the best possible experience. Whether you need help with a deposit or withdrawal, or have a question about our services, we are here to assist you every step of the way.