1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9852001645
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the time limit to receive the verification code. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active registered number. If the number has changed, please send your updated KYC details to our customer support through email to facilitate a smooth account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows withdrawals of a minimum amount of Rs. 100, a higher threshold compared to other apps. Withdrawals are only possible from earnings made through gaming activities, not from bonus amounts collected. This limits the withdrawal options to actual gaming income.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have saved your Aadhaar card, UPI, and all relevant bank details within the app. This will allow you to complete the required KYC details. All of this information must be submitted in the app for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay is an exception to the usual quick service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games using the bonus amount can be withdrawn. The bonus money itself remains separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
The reliability and security of online transactions are paramount, which is why 1ace offers a range of trusted deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our transactions are protected by advanced encryption technology, ensuring a safe and secure gaming experience for all users. To further guarantee a smooth and enjoyable experience, our dedicated customer support team is available 24/7, providing assistance with any questions or issues that may arise. Whether you need help with deposits, withdrawals, or anything else, our team is always ready to lend a hand, ensuring that you can focus on your gameplay without any interruptions. With 1ace, you can rest assured that your transactions are secure, protected by the latest encryption technology and monitored by our dedicated team. Our commitment to security and customer satisfaction is what sets us apart from other online gaming platforms, allowing you to enjoy a safe and enjoyable gaming experience.
We recognize the significance of smooth and secure transactions, which is why 1ace supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and various cryptocurrencies. Our platform is reinforced by advanced cryptography technologies to ensure maximum security and privacy for your personal and financial information. By providing a variety of payment options, we make it easy and convenient for you to manage your finances and conduct transactions with us. Our commitment to security is unwavering, and we employ robust measures to protect your data and maintain the integrity of your transactions. This includes the use of secure servers, encryption protocols, and firewalls to prevent unauthorized access and ensure that all transactions are processed quickly and efficiently. As a result, you can have complete confidence in our ability to safeguard your financial information and protect your rights as a customer.