1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4424347816
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP sent to you, which will securely log you in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send", you can try again or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you'll be able to log in and play without problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI ID, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the service. However, some users may experience delayed payments, requiring a wait of up to 24 hours for the funds to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user interface is designed with simplicity and ease of navigation in mind, allowing you to quickly and directly take action. Our goal is to make the process of using our platform seamless and intuitive, so you can focus on what matters most to you. In addition to our user-friendly interface, we also offer dedicated customer support available 24 hours a day, 7 days a week. Our team of experts is committed to helping you with any questions or issues that may arise, so you can get back to what you're doing as quickly as possible. Whether you need assistance with a specific feature or have a general inquiry, we're here to help. Our support team is knowledgeable, friendly, and always available to provide guidance and solutions to any problems you may encounter.
We provide attractive bonuses and promotions, loyalty rewards, and dedicated 24/7 customer support to enhance your gaming experience. Our goal is to make your journey with us as seamless and enjoyable as possible. At 1ace, we understand the importance of building trust with our players, which is why we offer a comprehensive range of benefits designed to keep you coming back for more. From the moment you join us, you'll be treated to a world-class gaming experience that's unmatched in the industry. Our loyalty program is designed to reward your loyalty, with regular promotions and bonuses that will keep your gameplay fresh and exciting. Whether you're a seasoned pro or just starting out, we have a range of games and features that cater to all tastes and skill levels. But it's not just about the games – it's about the service too. Our customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or concerns you may have. We're committed to providing a hassle-free experience, so you can focus on what matters most – having fun and winning big. So why wait? Visit 1ace today and discover why thousands of players trust us as their go-to online casino destination. We can't wait to welcome you to the family!