1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 9256078041
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" and wait. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and continue playing. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not bonus rewards. This means users can access their hard-earned gaming winnings but not the bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhaar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically take 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
The safety and convenience of financial transactions are of utmost importance, which is why 1ace provides a range of deposit and withdrawal methods to ensure seamless transactions. Our platform is designed with cutting-edge technology to provide a secure and fair gaming environment, allowing you to focus solely on having fun. We understand that timely and reliable access to your funds is crucial, which is why we offer a variety of payment options, including credit cards, e-wallets, and bank transfers. With 1ace, you can rest assured that your transactions are handled with the utmost care and professionalism, giving you peace of mind as you enjoy your gaming experience.
At 1ace, we are committed to providing top-notch customer service, with a dedicated support team available 24/7, 365 days a year to assist you with any questions or concerns you may have. Whether you're a seasoned player or just starting out in the world of online casinos, we offer a range of promotions and bonuses to enhance your gaming experience. Our team is always ready to help you navigate any issues or doubts, providing personalized support and guidance to ensure you get the most out of your time with us. From the moment you join our community, you'll have access to a vast array of games, including slots, table games, and live dealer options. Our platform is designed to provide an immersive and engaging experience, with smooth gameplay, vibrant graphics, and realistic sound effects. Plus, our mobile app allows you to take your gaming on-the-go, wherever you are, whenever you want. But that's not all - we also offer a variety of loyalty programs and rewards to show our appreciation for your loyalty. The more you play, the more you'll earn, and the more benefits you'll unlock. From exclusive bonuses to VIP treatment, we're dedicated to making your experience with us as rewarding as possible. So why wait? Join 1ace today and discover a world of endless entertainment and opportunities to win big. With our commitment to customer service, variety of games, and rewards program, you'll be treated to an unparalleled online gaming experience.