1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5799680299
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent by clicking on send, and if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the latest version, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals can only be made on the money earned from gaming activities, and not on bonus amounts. This means users can only redeem earnings from actual gaming, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and submitted in the app, including your Aadhar card, UPI information, and bank details. This information will be saved within the app for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is a rare exception to the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
The 1ace platform is designed with the user's convenience in mind, offering a range of deposit and withdrawal methods that are quick, secure, and easy to use. Customers can choose from a variety of options, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrency, ensuring that transactions are processed efficiently and with minimal hassle. In addition to our comprehensive payment options, we also prioritize customer support, providing a dedicated team of experts who are available 24 hours a day, 7 days a week. Whether you have a question, concern, or need assistance with a transaction, our team is always ready to help. You can reach out to us via live chat, email, or phone, and we'll respond promptly to address your needs. Our customer support team is committed to providing exceptional service, ensuring that you have a seamless and enjoyable experience with 1ace. We understand that every user has unique needs and preferences, and we're dedicated to providing personalized support to meet those needs. Whether you're a new user or a long-time customer, you can count on our team to be there for you every step of the way.
At 1ace, we prioritize entertainment and security above all else. To cater to all our players, we offer a wide range of deposit and withdrawal methods, including traditional credit and debit cards, bank transfers, electronic wallets, and modern cryptocurrencies. Our robust encryption technology safeguards your financial transactions, giving you peace of mind as you explore our extensive library of games. With our comprehensive payment options, you can choose the method that best suits your needs and preferences. Whether you're a fan of quick and convenient transactions or prefer the security of traditional banking methods, we've got you covered. Our payment process is designed to be user-friendly and efficient, ensuring that you can focus on what matters most - having fun and enjoying your gaming experience. Meanwhile, our cutting-edge encryption technology ensures that your financial information is protected at all times. Our system uses advanced algorithms and security protocols to encrypt your data, making it virtually impossible for unauthorized parties to access your sensitive information. This means you can trust us with your financial transactions, knowing that your money is safe and secure. At 1ace, we understand the importance of trust and security in online gaming. That's why we've invested heavily in developing a robust and reliable platform that meets the highest standards of security and integrity. Our team of experts is dedicated to ensuring that our platform remains secure and up-to-date, so you can play with confidence and peace of mind. So why wait? Join us today and experience the ultimate gaming experience at 1ace. With our extensive library of games, secure payment options, and robust encryption technology, you'll be able to enjoy a seamless and stress-free gaming experience.