1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9108488218
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your device. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify your account, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, you can try clicking the "send OTP" button again. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your correct KYC details to the customer support via email to facilitate account transfer. This will enable the system to update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing the app with ease. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawal is only allowed for the money earned from gaming, and not for bonus amounts. This means users can cash out their earnings from playing games, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and all relevant bank details. This information is necessary for the onboarding process. Ensuring your details are up-to-date and accurate is crucial for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to be completed within 3 hours, down from 30 minutes. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay is an exception to the app's generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the funds you've earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry - the money should be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for further assistance.
Here is the rewritten text: At 1ace, we provide a unique online casino experience that combines excitement and convenience. Our goal is to cater to both new players and experienced gamblers, offering a vast array of features and services that cater to individual preferences. Explore our extensive library of games, which includes classic slots with timeless appeal, immersive video slots with elaborate storylines, live dealer tables that simulate the thrill of a real-world casino, blackjack, roulette, poker, and many more. Our platform is built with cutting-edge graphics and features seamless gameplay, ensuring an engaging experience for all users.
Our company, 1ace, recognizes the significance of continuous transactions, which is why we support various deposit and withdrawal methods to ensure convenience and security for our users. We accept major credit cards, electronic wallets, and cryptocurrencies, providing our customers with a wide range of options to manage their accounts. In addition to our diverse payment options, we also offer attractive bonuses and promotions to enhance the gaming experience. Our platform is designed to provide an engaging and rewarding experience for our users, with a variety of incentives to keep them entertained and motivated. At 1ace, we are committed to providing exceptional customer support. Our dedicated team is available 24 hours a day, 7 days a week to assist with any queries or issues that may arise. Our customer support specialists are trained to provide prompt and effective solutions, ensuring that our users can focus on enjoying their gaming experience without any disruptions. By supporting multiple deposit and withdrawal methods, offering bonuses and promotions, and providing dedicated customer support, we strive to create a seamless and enjoyable experience for our users. At 1ace, we prioritize convenience, security, and customer satisfaction, ensuring that our users have a positive and memorable experience with our platform.