1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3321594281
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait again. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and play without any problems. This should fix any compatibility issues and allow you to enjoy the app as intended.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other similar apps. However, the withdrawn amount can only be from the money earned through gaming, not from bonus collections. This means you can't withdraw bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must save your Aadhaar card, UPI details, and all bank information within this app. This requires a thorough completion of your KYC (Know Your Customer) details. Submissions are mandatory for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from using the bonus can be withdrawn by the player. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and confirm that the withdrawal request is being processed. If the funds don't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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