1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6836305484
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to log in securely, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve any login issues quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should get your app back up and running smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only earnings from gaming activities. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. A complete and accurate profile is required for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process requests within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This variability affects the overall completion time for certain transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Customer satisfaction is our top priority, and our dedicated support team is available 24/7 to assist with any questions or concerns. Our team is committed to providing prompt and effective solutions to ensure a seamless gaming experience. At 1ace, we understand the importance of building trust with our players, and we strive to create a welcoming and enjoyable environment for all. By joining our community, you'll have access to a wide range of top-notch online casino games, expertly designed to provide hours of entertainment and excitement. Our team is always here to help, so feel free to reach out whenever you need assistance or have a question.
At 1ace, security and convenience are top priorities. We offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. This allows our customers to focus on their gaming experience without worrying about complexities or delays. Our dedicated customer support team is available 24/7, providing assistance with any questions or issues that may arise. We understand that our customers may need help at any time, and we are committed to providing prompt and effective support to ensure a smooth and enjoyable gaming experience. With our extensive support options, customers can feel confident that they will receive the assistance they need to resolve any issues quickly and easily. Our team is knowledgeable and experienced, and we take pride in our ability to provide personalized support that addresses each customer's unique needs. By providing a secure, convenient, and supportive environment, we strive to create a positive and enjoyable experience for our customers. Whether you are a seasoned gamer or just starting out, we are committed to helping you achieve your goals and having a great time while doing so.