1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3049221785
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the sent One-Time Password (OTP) to authenticate your login. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking the "send OTP" button again. If the issue persists, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems. This update should provide a smoother and more enjoyable experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for funds earned from gaming activities, not for bonus amounts. This means users can access their hard-earned gaming rewards, but not the bonus amounts they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To continue, you must complete and submit all required KYC details in this app. This includes saving your Aadhar card, UPI, and bank details for verification and secure access.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings or funds earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, go to the settings and check your transaction history. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our extensive library of games offers something for everyone, ranging from classic table games like blackjack, roulette, and baccarat to a wide variety of slot machines with diverse themes and jackpots. For those seeking a more immersive experience, our live dealer section brings the authentic atmosphere of a casino straight to your screen, allowing you to interact with professional dealers in real-time. This unique feature provides a sense of excitement and realism, making you feel like you're actually playing at a physical casino. With our live dealers, you can enjoy the thrill of playing with a human element, while still enjoying the convenience of playing from the comfort of your own home.
At 1ace, the convenience and security of our users are our top priorities. To ensure a seamless and secure experience, we offer a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. This variety of options allows users to choose the method that best suits their needs, making it easy and convenient to manage their accounts. Our dedicated customer support team is available 24/7, 365 days a year to assist with any questions or issues that may arise. Whether you're experiencing technical difficulties or need help with a specific aspect of our platform, our team is here to provide expert guidance and support. In addition to our comprehensive support system, we also offer attractive bonuses and promotions to keep things exciting and engaging. Our users can take advantage of special offers, rewards, and incentives to enhance their overall experience and make the most of their time on our platform.