1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 0493302480
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will authenticate your login. This method allows for password-free login using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your complete KYC (Know Your Customer) details to customer support via email for account shifting assistance. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can log in and start playing with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, and bonuses are not redeemable. This allows users to cash out their hard-earned rewards from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, including saving your Aadhaar card and UPI information. Additionally, your bank details must be saved in the app. This information is necessary for the onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This delay can add to the overall processing time, affecting the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gameplay and cannot be withdrawn by anyone else. Withdrawals can be made on funds earned while playing games using the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At 1ace, security and convenience are our top priorities. We offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring that transactions are fast and hassle-free. Our commitment to security is unwavering, and we employ the latest technology to protect your personal and financial information. Our customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a specific feature, our team is always ready to provide guidance and support. This means that you can focus on enjoying your experience with us, without worrying about any complications or delays. We understand that your time is valuable, and we strive to make every interaction with us as smooth and enjoyable as possible. Our team is dedicated to providing exceptional customer service, and we're always looking for ways to improve and innovate. By choosing 1ace, you can trust that you're in good hands, and that we're committed to making your experience with us a positive and memorable one.
1ace is a cutting-edge online casino that offers an unparalleled gaming experience from the comfort of your own home. With a vast array of games to choose from, our platform caters to every type of player. Classic table games such as Blackjack, Roulette, and Poker are always in high demand, and we have a diverse selection to keep you entertained. In addition to these timeless favorites, we also feature an extensive library of video slots, complete with innovative features and thrilling bonus rounds. For players seeking bigger and better rewards, our progressive jackpot games offer the chance to win life-changing sums of money. And for those who crave a more immersive experience, our live dealer options bring the excitement of a real casino directly to your screen. With real dealers and real cards, our live games are the closest thing to visiting a physical casino without leaving your house. Our state-of-the-art platform is designed to provide seamless gameplay, with high-quality graphics and sound effects that transport you to the heart of the action. Whether you're a seasoned gambler or just starting out, our user-friendly interface makes it easy to navigate and find the games that suit your style. With 1ace, you can experience the thrill of a real casino from the comfort of your own home, 24/7.