1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2505342299
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to come through. Once connected, click on send OTP and wait for the specified time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login successfully, try using your active phone number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate the account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any login problems. Once installed, you can log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, and bonus collections are not eligible for withdrawal. This ensures that users can access their genuine earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, but it can still take anywhere from 30 minutes to 3 hours to complete. However, payment processing can be delayed, resulting in a wait time of up to 24 hours in some cases. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, you can contact their care centre for further assistance.
At 1ace, we offer generous bonuses, loyalty programs, and regular promotions to ensure that your gaming journey is not only rewarding but also entertaining. Join our community today and discover the excitement and endless possibilities that await you. Immerse yourself in a world of excellence in online gaming, where your satisfaction is our top priority. Our generous bonuses provide a thrilling start to your gaming adventure, giving you a head start to explore our vast collection of games. Our loyalty program rewards your dedication and loyalty, offering exclusive benefits and perks that enhance your gaming experience. Regular promotions and special offers keep the excitement going, providing you with new opportunities to win and enjoy. At 1ace, we pride ourselves on delivering an unparalleled gaming experience. Our team of experts is dedicated to ensuring that your time with us is filled with excitement, entertainment, and satisfaction. From the moment you join our community, you'll be treated to a world of endless possibilities, where your gaming dreams come to life. So why wait? Join 1ace today and start your journey to a world of excellence in online gaming. With our generous bonuses, loyalty programs, and regular promotions, you'll be spoiled for choice and guaranteed an unforgettable gaming experience.
To ensure a peaceful and secure gaming environment, 1ace offers a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. This variety of options provides players with the flexibility to choose the most convenient method for their needs. Our user-friendly interface is designed to make navigation on our platform easy and intuitive, allowing players to quickly and easily find the information and tools they need to enjoy their gaming experience. But what really sets us apart is our dedicated customer support team, available 24 hours a day, 7 days a week. Our team is always here to help with any questions or issues that may arise, providing prompt and effective solutions to ensure that players can focus on what matters most - having fun and enjoying their gaming experience. Whether you need help with a technical issue, have a question about a game or promotion, or simply need some advice, our team is here to assist you every step of the way.