1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 5290995845
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it a convenient and secure way to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. Wait for a proper signal and then click "send OTP" again. If you still don't receive OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support team for assistance with account transfer. This will enable them to shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what's typically offered by other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means users can't withdraw bonus amounts, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 additional hours. This delay is an occasional exception to the app's generally swift processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, contact their customer care centre for assistance.
Join 1ace today and discover why we are the best choice for online casino enthusiasts seeking quality, variety, and reliability. Our platform offers a unique gaming experience that sets us apart from the rest. With a vast array of games from top providers, you'll have access to a diverse range of themes, features, and betting options. From classic slots to live dealer tables, our selection is designed to cater to all tastes and preferences. At 1ace, we prioritize player satisfaction and safety above all else. Our casino is fully licensed and regulated, ensuring that all transactions and gaming activities are secure and fair. Our team of experienced professionals is dedicated to providing exceptional customer support, available 24/7 to address any questions or concerns you may have. In addition to our extensive game library and commitment to player satisfaction, we also offer a range of promotions and bonuses to enhance your gaming experience. From welcome packages to loyalty rewards, our incentives are designed to provide value and excitement to our players. By joining 1ace, you'll become part of a vibrant community of online casino enthusiasts who share your passion for gaming. Our forum and social media channels are filled with engaging discussions, tips, and strategies, providing a valuable resource for learning and improving your gaming skills. So why wait? Join 1ace today and experience the ultimate online casino experience for yourself. With our unparalleled selection of games, commitment to player satisfaction, and dedication to providing the best possible gaming experience, we're confident that you'll find your new favorite online casino.
At 1ace, we take pride in providing a secure and protected platform for all our players. We understand the importance of having multiple options for depositing and withdrawing funds, which is why we offer a range of methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that you can manage your finances with ease and efficiency, without any hassle. Our customer support team is available 24/7 to assist with any questions or concerns you may have. We recognize that every player is unique, and that's why we offer VIP treatment to all our players. Our dedicated team is always ready to help, providing personalized support to ensure that your experience with us is nothing short of exceptional. Whether you're looking for a reliable and secure way to make a deposit or need assistance with a withdrawal, our team is here to guide you every step of the way. We're committed to providing a seamless and hassle-free experience, allowing you to focus on what matters most – enjoying your time on our platform.