1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3316724300
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient login method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, start by checking your internet connection for a strong signal. If the signal is stable, try clicking on the "send OTP" option again; if you still don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should enable you to access the updated app and start playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means you can cash out the rewards you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know-Your-Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI details, and storing your bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, some delays can occur with payments, potentially requiring a wait of up to 24 hours. This delay can happen when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
We take great pride in providing a secure and uninterrupted gaming environment. Our user-friendly interface ensures effortless navigation, while our robust security measures protect your personal information. At 1ace, we support multiple deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring convenient and speedy transactions.
In addition to its impressive features, 1ace rewards loyalty with a robust VIP program and frequent promotions, including welcome bonuses and free spins. The dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns, ensuring a seamless and enjoyable experience. With 1ace, you'll have access to a world of excitement and opportunity, where you can relax and focus on having fun. Join the community today and discover a world of thrill and adventure!