1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8617704939
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This secure and convenient method allows for easy and instant login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click 'send OTP' and wait, or if the OTP doesn't arrive in time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should resolve any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This means you can redeem your gaming earnings as cash, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick processing time, taking around 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours in these instances. This delay can extend the overall process beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. Any winnings earned using the bonus amount can be withdrawn by the account holder. The bonus itself is non-withdrawable and can only be used to place bets or play games.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the money isn't added to your wallet account within 24 hours, you can contact their care centre for assistance.
In addition to our diverse library of games, 1ace provides top-notch services, including 24/7 customer support, ensuring that help is always just a click away. Our platform offers secure deposit and withdrawal methods, ranging from traditional credit and debit cards to cutting-edge payment systems, such as electronic wallets and cryptocurrencies, ensuring fast and hassle-free transactions. Our customer support team is available around the clock, 7 days a week, to address any questions or concerns players may have. Whether it's assistance with a specific game, help with account management, or guidance on how to make a deposit or withdrawal, our team is dedicated to providing prompt and effective support. Our payment methods are designed to be convenient and secure, allowing players to deposit and withdraw funds with ease. We accept a wide range of payment options, including credit and debit cards, e-wallets, and cryptocurrencies, ensuring that players can fund their accounts and withdraw their winnings quickly and easily. With 1ace, players can enjoy a seamless and secure gaming experience, knowing that our team is always available to help and that their transactions are protected by the latest security measures.
Welcome to 1ace, the ultimate online casino destination where excitement and emotion come together with convenience and security. At 1ace, we offer a vast array of games to cater to every player's taste, from classic slot machines and video poker to live dealer table games, including blackjack, roulette, and baccarat. Our immersive platform boasts cutting-edge graphics and flawless gameplay to ensure a top-notch gaming experience. With a wide range of games to choose from, you're sure to find the perfect fit for your gaming preferences. Whether you're a seasoned pro or a newcomer to the world of online casinos, our user-friendly interface and expert customer support team are always available to assist you. At 1ace, we pride ourselves on providing a secure and reliable gaming environment, so you can focus on what matters most - having fun and winning big!