1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1578396777
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try waiting again after clicking "send OTP." If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the phone number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming activities, not for bonus funds. This means users can redeem their earnings, but not the bonus amounts collected through other means.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This ensures a seamless and secure experience. Your compliance with these requirements is mandatory for further access.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can occur despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn, while earnings from playing with the bonus can be withdrawn. Any money earned from the bonus must be played with before it can be withdrawn. This means the bonus itself remains in your gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their customer care centre for further assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring that your experience on 1ace is enjoyable and stress-free. We understand the importance of a seamless and engaging experience, and we're committed to providing you with the support you need to make the most of your time on the platform. As you enter the exciting world of online gaming, we invite you to leave your worries behind and let 1ace be your trusted partner in entertainment. With our platform, you'll have access to a wide range of thrilling games and activities, as well as opportunities to win exciting prizes and rewards. Our customer support team is comprised of friendly and knowledgeable experts who are here to help you with any issues or questions you may have. Whether you need assistance with a specific game, have a technical problem, or simply need some guidance on how to get started, we're here to help. At 1ace, we're dedicated to providing a safe and secure gaming environment, where you can play with confidence and focus on having fun. Our team is constantly working to ensure that our platform is up-to-date and secure, so you can enjoy your gaming experience without worrying about your personal information or account security. So why wait? Join the fun and excitement of online gaming with 1ace, and let us be your partner in entertainment. With our 24/7 customer support team and commitment to providing a safe and enjoyable experience, you can be sure that your time on the platform will be a memorable one.
At 1ace, your security is our top priority. We utilize cutting-edge cryptography technologies to safeguard your personal information and ensure fair gameplay through certified Random Number Generators (RNG). Join our thriving community today and take advantage of generous bonuses, thrilling promotions, and a loyalty program that rewards you for every spin and bet. Experience the pinnacle of excellence in gaming at 1ace!