1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1422340975
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still have issues receiving the OTP, try clicking the 'send OTP' button again and wait for it to be resent. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can log in and play the updated app seamlessly. This should resolve any compatibility problems and allow you to access the app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings obtained through gaming, not from bonus amounts collected. This means users can redeem their earned gaming rewards, but not extra bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed in 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait time of up to 24 hours. Overall, the app offers a relatively quick experience, with occasional delays in payment verification.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, as the withdrawal request may be pending. If the funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance.
Here is the rewritten text: Navigating our platform is effortless, thanks to our user-friendly interface and 24/7 customer support. Players can choose from a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that their transactions are both rapid and protected. Our attractive bonuses, loyalty rewards, and regular promotions offer endless opportunities to boost your gaming adventure. Immerse yourself in the world of 1ace today, where unparalleled entertainment and convenience come together!
At 1ace, the satisfaction of our players is our top priority. We understand the importance of providing a seamless and enjoyable gaming experience, which is why we offer dedicated customer support 24 hours a day, 7 days a week. Our experienced support team is always available to promptly address any questions or issues that may arise, ensuring that our players can focus on what matters most - having fun. To further enhance our players' experience, we have implemented a secure and convenient payment system. Our platform supports a wide range of safe deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are fast, easy, and hassle-free, allowing our players to quickly and easily manage their accounts. We are committed to providing a safe and secure gaming environment, where our players can enjoy their favorite games without worrying about their personal and financial information. Our platform is designed with the latest security measures in place, including advanced encryption and regular security audits, to protect our players' data and ensure the integrity of our games. At 1ace, we are dedicated to providing an exceptional gaming experience that meets the highest standards of quality and customer satisfaction. We are constantly striving to improve and expand our services, ensuring that our players have the best possible experience every time they visit our platform.