1ace

1ace App support

Contact
+91 6752123403

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate and log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. Click on send OTP and wait, and if you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC details via email to the customer support system for assistance with transferring your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To fix the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again to access the updated features. This should resolve any problems and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus money. This means you can cash out your gaming winnings, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, ensuring you save your Aadhar card, UPI, and all relevant bank details. This is a required step in the process. Doing so will allow you to continue with the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can extend the overall completion time for some users.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section for any updates on your withdrawal request. If the request is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can contact their care centre for assistance.

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