1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5177990899
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to securely access the account. This eliminates the need for a password or email login, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, attempt to send the OTP and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, provide your KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the customer support to update your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, whereas bonus money is non-withdrawable. Users can only withdraw the money they have earned from gaming activities, not from bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information. Having these details saved will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional payment delays may cause wait times of up to 24 hours. This delay can happen in rare cases where payment processing is slower than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any money earned from playing games with the bonus, but not the bonus itself. This means the bonus amount remains locked within the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is pending, the funds should be added to your wallet within 24 hours. If you experience any further issues, you can reach out to their customer care centre for assistance.
Join 1ace today and take advantage of generous bonuses, thrilling promotions, and a robust loyalty program that rewards you for your gaming. Experience the ultimate in online entertainment with 1ace, where the excitement of the casino never ends!
At 1ace, we are committed to providing top-notch customer service with 24/7 support, available through live chat, email, and phone. Our dedicated team is always ready to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience. Join us today and take advantage of our generous welcome bonuses and promotions designed to enhance your gaming adventure. Our rewards program is designed to recognize and reward our loyal customers, offering exclusive benefits and perks to help you maximize your winnings. At 1ace, we understand the importance of entertainment and excitement in our customers' lives. That's why we strive to provide an endless array of thrilling games, thrilling jackpots, and spectacular bonuses to keep you on the edge of your seat. With our vast selection of games, you'll find something to suit every taste and style, from classic slots to table games and live dealer options. Our commitment to excellent customer service and entertainment is unwavering. We're dedicated to creating a fun and engaging environment where you can relax, unwind, and enjoy the thrill of gaming. So why wait? Join the 1ace community today and discover a world of endless entertainment and potential for big wins!