1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7189973193
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a stable connection before proceeding, then click to send an OTP and wait for it to arrive. If the OTP doesn't come through, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once updated, you can access the app and continue playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher amount compared to other similar apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can only withdraw the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although some tasks can be completed as quickly as 30 minutes. However, payment processing may sometimes experience delays, requiring users to wait up to 24 hours. This can extend the overall process duration beyond the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned through gameplay using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to settings and review your transaction history. If the issue persists, you can expect the money to be added to your wallet account within 24 hours. If it still doesn't resolve, you can seek assistance from their customer care centre.
At the heart of 1ace, you'll find an exceptional customer service team available 24 hours a day, 7 days a week, ready to assist with any questions or issues you may have. We offer a range of secure and convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring seamless transactions every time. Our commitment to fair play and security is backed by advanced cryptography technologies and rigorous auditing processes, giving you peace of mind as you take advantage of our offers. With us, you can rest assured that your transactions and personal information are protected by the latest security measures.
Our platform boasts a user-friendly interface, seamless navigation, and top-notch security measures to ensure that your gaming adventure is both enjoyable and secure. With a focus on providing a hassle-free experience, we've designed our platform to make it easy for players to explore and engage with our games. Our intuitive interface is optimized for usability, allowing players to navigate through our offerings with ease and quickly find the games that suit their preferences. In addition to our user-friendly interface, we've implemented robust security measures to protect player data and ensure a safe gaming environment. Our platform is regularly updated with the latest security patches and protocols, guaranteeing that players' sensitive information is safeguarded at all times. To further enhance the gaming experience, we offer a range of generous bonuses and regular promotions. These rewards are designed to incentivize players to continue exploring our platform and to show our appreciation for their loyalty. Our program of rewards and recognitions is tailored to reward players for their dedication and commitment to our platform, providing them with exclusive benefits and perks. Ultimately, our goal is to provide a gaming experience that is both enjoyable and secure. By combining a user-friendly interface, robust security measures, and generous rewards, we're confident that our platform is the perfect destination for players looking for a seamless and rewarding gaming experience.