1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1790277566
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal before proceeding. If you still don't receive the OTP, you can contact the app's support system through a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If you've recently changed numbers, send your updated KYC details to the customer support via email to initiate the account transfer process. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing for a smooth login and gameplay experience. Once you've updated, you can log in and start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are limited to earned gaming money, whereas bonus amounts cannot be withdrawn. This policy allows users to access their earned gaming funds once a minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If it's not showing up, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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