1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5860108198
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number after opening the app and verify the OTP (One-Time Password) that is sent to your mobile number. This process replaces the need for a password or email login. Once verified, you can easily access the app without any additional login credentials.
Q2: What should I do if I am not getting OTP?
Before proceeding, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the time to expire and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please email your updated KYC (Know Your Customer) details to our customer support for assistance with account transfer. This will help resolve the issue and shift your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and then you should be able to log in and play without any problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, and bonus money cannot be accessed. This means you can withdraw the money you've earned while playing, but not the rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for processing times ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay can impact the overall experience, despite the app's efficiency in other areas.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, contact their customer care centre for assistance.
1ace guarantees secure and uninterrupted transactions, providing various deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrency options. Our friendly platform is optimized for both mobile and desktop devices, allowing you to dive into the action whenever and wherever you want. We prioritize the security and fairness of our players, implementing strict security measures and utilizing Random Number Generator (RNG) technology to ensure an impartial gaming environment. Our commitment to security ensures that your personal and financial information is protected at all times, giving you peace of mind as you enjoy our wide range of games. With 1ace, you can trust that your gaming experience will be seamless, secure, and enjoyable.
Our platform is designed with user convenience in mind, ensuring a seamless gaming experience across all devices. We provide support for a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, to make financial transactions as smooth and hassle-free as possible. Our cutting-edge security measures ensure that your personal and financial information is always protected and safeguarded. Our platform's user-centric design allows for effortless navigation and intuitive gameplay, regardless of the device you're using. Whether you're playing on a desktop computer, laptop, tablet, or mobile phone, our platform is optimized to provide a flawless gaming experience. In addition to our user-friendly interface, we also prioritize the security and integrity of your personal and financial data. Our state-of-the-art security measures include advanced encryption, secure servers, and strict access controls to prevent unauthorized access or breaches. This ensures that your sensitive information remains confidential and protected at all times. To facilitate financial transactions, we offer a variety of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. These methods are designed to be quick, easy, and convenient, allowing you to focus on your gaming experience without worrying about the logistics of financial transactions. At our platform, we understand the importance of security and are committed to providing a safe and secure environment for our users. Our team of experts constantly monitors and updates our security measures to ensure that our platform remains secure and protected against any potential threats or vulnerabilities.