1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 8735751079
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you without requiring a password or email login. Once verified, you can easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, you can attempt to send it again by clicking on "send OTP." If you still face issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit updated KYC (Know Your Customer) details via email to our customer support team, which will enable them to update your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts. Any bonuses collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and entering your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when transactions are not processed in real-time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem continues, you can reach out to their care centre for assistance.
At 1ace, the safety and satisfaction of our players are our top priorities. We take pride in our robust security measures and dedicated customer support team, available 24/7, to ensure a seamless and uninterrupted gaming experience. Our team is committed to providing a secure and enjoyable environment for all players, with a focus on fairness and transparency. Our state-of-the-art security systems are designed to protect player accounts and personal information, while our customer support team is always ready to assist with any questions or concerns. Whether you're a seasoned player or just starting out, our team is here to help you navigate the world of online gaming with ease. By joining 1ace today, you'll unlock a world of endless entertainment and opportunities to win. Our vast selection of games and promotions offer something for everyone, from classic slots to thrilling table games and exciting tournaments. With new games and features added regularly, you'll always find something new and exciting to look forward to. So why wait? Join the 1ace community now and start experiencing the ultimate online gaming destination. With our commitment to safety, satisfaction, and entertainment, you'll be sure to have a blast every time you log in.
At 1ace, we take pride in providing top-notch customer service. Our dedicated support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you're new to online casinos or a seasoned player, our team is here to help you navigate our platform and make the most of your gaming experience. Join us today at 1ace and enjoy a wide range of generous welcome bonuses, exciting promotions, and loyalty rewards that will enhance your online casino adventure. Our commitment to customer satisfaction means that you'll always have access to a knowledgeable and friendly support team, ready to resolve any issues you may encounter and ensure your experience is seamless and enjoyable. From the moment you sign up to the moment you hit the jackpot, we're dedicated to providing you with the best possible experience at 1ace. Our goal is to make you feel valued and appreciated, and we're constantly working to improve and expand our services to meet your evolving needs and preferences. So why wait? Sign up now and start exploring the many benefits and rewards that 1ace has to offer. With our unparalleled customer service, generous bonuses, and exciting promotions, you'll be well on your way to an unforgettable online casino experience.