1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8494836279
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should ensure a smooth user experience with the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonus collections. This means users can only withdraw earnings from their actual gameplay, excluding bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are submitted and saved in the app. This includes linking your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception rather than the standard experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. Earnings from gaming with the bonus are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
1ace is the go-to online gaming platform for enthusiasts seeking a thrilling and immersive experience. Our vast library of games caters to all tastes, with a mix of timeless classics and modern sensations. Fans of traditional table games will appreciate our extensive selection of blackjack, roulette, and baccarat, while those who prefer the excitement of slots will be spoiled for choice with our array of cutting-edge titles featuring stunning graphics and pulse-pounding gameplay. But that's not all - our live dealer section takes the casino experience to the next level, bringing the energy and excitement of a real-life casino directly to your screen. With professional dealers at your fingertips, you can interact with them in real-time, feeling like you're part of the action. Whether you're a seasoned pro or just starting out, 1ace offers an unparalleled online gaming experience that's sure to keep you coming back for more.
We provide dedicated customer support 24 hours a day, 7 days a week, through live chat, email, and phone, ensuring that assistance is always readily available. New players can take advantage of our lucrative welcome bonuses, while regular players can enjoy our VIP program and frequent promotions designed to enhance their gaming experience. Join 1ace today for an unforgettable journey in the world of online casino games!