1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0749369221
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. No password or email is required, providing a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a reasonable time, try using the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help complete the account shift process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the actual earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This requires saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payment processing can cause wait times of up to 24 hours. This may require additional patience when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you can see if the withdrawal request is pending. If it's not showing there, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, security and justice are our top priorities. We utilize cutting-edge cryptography technology to safeguard your personal and financial information, ensuring that your data is protected from unauthorized access. Our games are regularly audited to guarantee fairness and transparency, providing a safe and trustworthy environment for all players. To cater to our diverse player base, we offer support for multiple deposit and withdrawal methods, including credit cards, electronic wallets, cryptocurrencies, and bank transfers. This allows for fast and hassle-free transactions, making it easy for you to manage your account and play your favorite games. Our commitment to security and efficiency ensures that your gaming experience is seamless and enjoyable.
For your convenience, 1ace offers a variety of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies like Bitcoin. Our robust security measures ensure that all transactions are encrypted and your personal information is protected. Additionally, we have a dedicated customer support team available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have. Our team is committed to providing you with a seamless and secure experience, and we are always available to help you resolve any issues that may arise. With 1ace, you can rest assured that your transactions are safe and secure, and that our team is always available to support you every step of the way. Our commitment to security and customer support is unwavering, and we are dedicated to providing you with the best possible experience.