1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3529268352
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking "send," you can try waiting or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This should resolve any issues caused by the outdated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not for bonus amounts. This means you can only cash out the rewards you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information will be securely stored in the app. Ensuring accurate and up-to-date KYC details is essential for the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise swift processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for assistance.
At 1ace, we prioritize the safety and convenience of our players' financial transactions. To achieve this, we offer a diverse range of deposit and withdrawal methods, ensuring a seamless and rapid experience. Our players can choose from a variety of options, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This extensive range of payment methods allows our players to easily fund their accounts and retrieve their winnings, without any hassle or delay. With 1ace, our players can rest assured that their financial transactions are secure, reliable, and efficient.
At 1ace, our banking service is designed to be user-friendly and convenient, offering a range of deposit and withdrawal methods to cater to diverse needs. This includes credit and debit cards, electronic wallets, and cryptocurrencies, ensuring that transactions are swift and secure. With multiple payment options, customers can easily manage their finances and make transactions with ease. Furthermore, our dedicated customer support team is available 24 hours a day, 7 days a week, providing around-the-clock assistance to address any questions or issues that may arise. Our support team is committed to providing a personalized and attentive service, ensuring that our customers receive the help they need to resolve any problems or concerns. This level of dedication to customer satisfaction ensures that our customers can focus on their financial goals, without worrying about the complexity of banking procedures. By offering a seamless and efficient banking experience, we aim to make financial transactions a stress-free and enjoyable experience for our customers. With our extensive range of payment options and dedicated customer support, we strive to provide a banking service that is both convenient and secure, allowing our customers to achieve their financial objectives with confidence.