1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5631545460
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait until the time limit is over. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus rewards. This means users can't withdraw bonus funds, only the winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure you've uploaded and saved all required KYC details, including your Aadhar card, UPI information, and bank details, within the app. This information is necessary for verification and account setup. All fields must be accurately filled and submitted for a smooth and successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay may be experienced in certain instances.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn. This means you can use it to play games, but you cannot withdraw it personally. Any money earned from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is still pending, rest assured that the funds will be added to your wallet account within 24 hours. If you experience any further delays, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have, ensuring that your experience on 1ace remains peaceful and enjoyable. From the moment you start your online gaming adventure, our team is here to help you navigate any challenges you may encounter, providing prompt and effective solutions to keep your journey seamless. With 1ace, you can rest assured that our support is always just a click away. Whether you're facing a technical issue, need guidance on a particular game, or have a general query, our team is committed to providing you with personalized assistance. We understand that every player's experience is unique, and we're dedicated to making sure yours is nothing short of exceptional. Embark on your online gaming journey with us today and discover why 1ace is the ultimate destination for online gaming enthusiasts worldwide. With our unparalleled support, top-notch gaming infrastructure, and vast array of exciting games, you'll be treated to an unparalleled level of entertainment that will keep you coming back for more. So why wait? Join the 1ace community now and start exploring the limitless possibilities of online gaming!
At 1ace, we take pride in providing exceptional customer service, available 24/7, 7 days a week, through live chat, email, and phone. Our dedicated team is always ready to assist you, ensuring that your gaming experience is smooth, enjoyable, and hassle-free. We understand the importance of a positive experience, which is why we're committed to providing prompt and knowledgeable support to all our players. Join us today and take advantage of our generous welcome bonuses and promotions. Our team is always working hard to bring you the best offers, so you can start playing and winning right away. Whether you're a seasoned player or just starting out, we're here to help you make the most of your time at 1ace. Our online casino is designed to provide a safe and secure environment for all our players, with state-of-the-art encryption and secure payment methods. We're committed to fairness and transparency, ensuring that all games are randomly generated and that our bonus terms are clear and concise. At 1ace, we're proud to be the preferred online casino of players from around the world. Our reputation is built on trust, reliability, and a commitment to providing the best possible gaming experience. So why wait? Join us today and discover why we're the top choice for online casino players worldwide.