1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0553090961
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection for a strong signal. If you don't receive the OTP after a suitable delay, try clicking "send OTP" again. If that doesn't work, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, email your updated KYC (Know Your Customer) details to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a smoother experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can only withdraw the winnings you've accumulated through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, delays in payments can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money for gaming purposes and cannot withdraw it as cash. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
1ace is committed to providing the ultimate gaming experience, offering a wide range of games with live dealers to ensure a authentic casino atmosphere at your fingertips. Our state-of-the-art security measures guarantee secure and protected transactions, with multiple deposit and withdrawal methods available, including credit cards, electronic wallets, and cryptocurrencies. Whether you're a seasoned gamer or just starting out, we've got you covered with a user-friendly interface and a variety of games to choose from, including but not limited to slots, table games, and live dealer games. Our live dealers are professionally trained and available 24/7 to provide a personalized and immersive experience, allowing you to fully engage with the game and interact with other players. With 1ace, you can expect a seamless and enjoyable gaming experience, all from the comfort of your own home or on-the-go.
At 1ace, security and convenience are our top priorities. We offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring that transactions are fast and hassle-free. Our commitment to security is unwavering, and we employ the latest technology to protect your personal and financial information. Our customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a specific feature, our team is always ready to provide guidance and support. This means that you can focus on enjoying your experience with us, without worrying about any complications or delays. We understand that your time is valuable, and we strive to make every interaction with us as smooth and enjoyable as possible. Our team is dedicated to providing exceptional customer service, and we're always looking for ways to improve and innovate. By choosing 1ace, you can trust that you're in good hands, and that we're committed to making your experience with us a positive and memorable one.