1ace

1ace App support

Contact
+91 5334551751

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the received OTP, and you'll be successfully logged in without needing a password or email. This convenient login method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection is available. Wait for a signal and click on the "send OTP" button, waiting for the designated time to pass. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonuses. This means you can't withdraw bonus amounts collected within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure process. Once completed, you can proceed with the registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours. This delay can extend the overall processing time beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds you've won while playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

Similar apps

Ratings and reviews