1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6045436063
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again and wait. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will enable you to access your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for money earned through gaming, with bonus amounts not being eligible for withdrawal. This allows users to access their earned gaming funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, there may be occasional delays with payments, requiring a wait of up to 24 hours. This can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our platform is designed to provide seamless navigation and gameplay on mobile and desktop devices, ensuring a smooth and enjoyable experience for our users. Security and fairness are paramount in everything we do at 1ace, which is why we utilize advanced encryption technologies to protect our users' sensitive information. Additionally, we regularly audit our games to ensure they meet the highest standards of fairness and integrity. We also offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrency options, to provide our users with fast and secure transactions. These methods are designed to be convenient and accessible, allowing users to easily manage their accounts and start playing their favorite games quickly. With our platform, users can have peace of mind knowing that their transactions are secure, reliable, and protected by our robust security measures.
We take pride in offering a range of secure and protected deposit and withdrawal methods, tailored to meet your individual preferences. Choose from a selection of reliable options, including credit and debit cards, electronic wallets, and bank transfers, among others. Our platform is designed to ensure seamless transactions and robust security, so you can focus on enjoying your gaming experience without worrying about the technicalities.