1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7585017878
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can click "send OTP" again after a brief wait. If the issue persists, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your current active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once you've updated to the latest version, you should be able to log in and play without any problems. This should allow you to access the newly updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawal is only possible for the money earned from gaming activities, not bonuses. This restriction allows users to withdraw funds they've specifically earned through gaming, rather than bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app is relatively quick, taking anywhere from 30 minutes to 3 hours to complete. However, some users may experience delays with payment processing, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes, not for withdrawal by anyone else. Any money earned from playing games with the bonus is eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
Go to settings to check your transaction history, where you'll be able to see if your withdrawal request is failing. If not successful immediately, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
At 1ace, we prioritize the security and integrity of our players and games, utilizing cutting-edge encryption technology and partnering with reputable game providers. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Our top priority is to create a safe and trustworthy environment for all players, where you can focus on having fun and achieving great results. As a valued member of the 1ace community, you can expect a wide range of benefits, including access to a vast library of games, exciting promotions and bonuses, and a user-friendly interface that makes it easy to navigate and play. Our team is constantly working to improve and expand our offerings, so you can always find something new and exciting to look forward to. But what really sets us apart is our commitment to fair play and transparency. We use the latest encryption technology to ensure that all transactions and gameplay are secure and tamper-proof. Additionally, our games are regularly audited and tested to guarantee that they are fair and unbiased, giving you complete confidence in the outcome of every game. So why wait? Join 1ace today and discover a world of endless entertainment and rewarding opportunities. Our doors are always open, and our team is ready to welcome you with a warm and friendly smile. We look forward to seeing you at the tables!
At 1ace, we prioritize your convenience and security above all else. We understand the importance of a seamless gaming experience, which is why we offer a wide range of deposit and withdrawal methods to suit your needs. From credit and debit cards to electronic wallets and cryptocurrency options, you have the flexibility to choose the method that works best for you. Our cutting-edge encryption technology ensures that all your personal and financial data remains completely secure, allowing you to focus on the excitement of the game without worrying about the technicalities. With 1ace, you can rest assured that your information is protected by the latest security protocols, giving you peace of mind as you play.