1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7134015163
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive an OTP, click on 'send OTP' again and wait. If that doesn't work, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help us update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should ensure a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, with bonus rewards being non-withdrawable. This means users can only access their actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, payment delays can occur, which may extend the wait time to up to 24 hours. This can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn. The money earned from playing games using the bonus amount is eligible for withdrawal. You can withdraw the winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre for further support.
Our friendly and approachable interface, combined with our responsive customer support team, are always available to assist with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our team is dedicated to providing a hassle-free and stress-free environment for you to thrive. Join 1ace today and embark on an unforgettable adventure filled with excitement, rewards, and endless possibilities! With our interface and support team working together, you'll be able to fully immerse yourself in the game, without worrying about any technical issues or obstacles. Our goal is to create a gaming experience that is both engaging and enjoyable, allowing you to focus on what matters most - the fun and thrill of the game.
To enhance your gaming experience, 1ace offers 24/7 customer support, ready to assist you with any questions or issues you may have. Our dedicated team is available around the clock to ensure that you receive prompt and effective help whenever you need it. For new players, we offer generous welcome bonuses to get you started on your journey. These bonuses are designed to give you a boost as you begin exploring our exciting games and features. But that's not all - we also offer regular promotions to keep things fresh and exciting for our loyal customers. From special deals to exclusive rewards, we're always looking for ways to reward our players and keep them engaged. At 1ace, we're committed to providing an immersive and entertaining experience that's full of big wins and exciting opportunities. Whether you're a seasoned pro or just starting out, we invite you to join us today and embark on an adventure that's packed with action, suspense, and thrilling surprises. So what are you waiting for? Sign up now and get ready to experience the ultimate gaming thrill!