1ace

1ace App support

Contact
+91 0684371422

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number, and you'll be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal before sending the OTP. If you still don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If it's changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the existing app from your device. Download and install the latest version of the app, which should resolve any issues you're experiencing. Once installed, you can log in and begin playing the app.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not for bonus amounts. This means users can redeem their winnings, but not the bonuses they've received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This will ensure a smooth registration process. Filling out this information is a necessary step to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, forcing users to wait up to 24 hours. This delay is a rare exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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