1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3685190304
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to securely access the account, eliminating the need for a password or email login. This convenient method allows for easy and streamlined login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, try clicking 'send OTP' and wait for the specified time. If the OTP doesn't arrive, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active account number. If your account number has changed, submit your updated KYC details via email to the customer support system for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means users can only access their winnings from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it may take as little as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. It is intended for in-game use only, and cannot be withdrawn by anyone, including yourself. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their customer care centre for assistance.
Beyond our diverse library of games, 1ace offers attractive promotions and bonuses, including welcome packages and loyalty rewards, giving you more opportunities to win big. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter, ensuring a smooth and enjoyable gaming experience. Our promotions and bonuses are designed to provide you with an added edge, whether you're a new player or a seasoned veteran. From welcome packages that give you a head start, to loyalty rewards that recognize your dedication, we have a range of offers to suit your style and preferences. But it's not just about the games and promotions - our commitment to customer support is unparalleled. Our team of experts is always available to help you with any issues you may have, whether it's a question about a game, a technical problem, or simply a request for advice. We're here to ensure that your gaming experience is seamless and enjoyable, every step of the way. So why wait? Join 1ace today and start enjoying the ultimate gaming experience. With our diverse library of games, attractive promotions, and dedicated customer support, you'll be well on your way to winning big and having a blast.
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