1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8043068910
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, send your updated KYC details to the customer support system via email to initiate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and access it without any problems. This should enable you to play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 applies, which is higher compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can only withdraw funds they've gained through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes linking your Aadhar card and saving UPI and bank details associated with it.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, delays in payment processing can occur, requiring a wait time of up to 24 hours. This variability affects the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings resulting from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings page and review your transaction history. If your withdrawal is delayed, don't worry - the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
Join 1ace today and discover a world of endless possibilities. As a valued member, you'll have access to exclusive bonuses, loyalty programs, and daily promotions that will make your gaming journey even more rewarding. From the moment you log in, you'll be treated to a variety of exciting opportunities to boost your bankroll and enhance your overall gaming experience. Take advantage of limited-time offers, special deals, and cashback rewards that will keep you coming back for more. 1ace's loyalty program is designed to reward your loyalty and dedication. As you play and earn points, you'll climb the ranks and unlock new benefits, including exclusive bonuses, faster withdrawals, and personalized support. In addition to our loyalty program, 1ace offers a range of daily promotions that will keep your gaming experience fresh and exciting. From tournaments and leaderboards to free spins and deposit matches, there's always something new and exciting to look forward to. At 1ace, we're committed to providing a safe and secure gaming environment that's optimized for your entertainment. Our games are carefully selected and regularly updated to ensure that you have access to the latest and greatest titles. So why wait? Join 1ace today and start experiencing the thrill of online gaming like never before. With our exclusive bonuses, loyalty programs, and daily promotions, you'll be on your way to a gaming experience that's simply unparalleled.
We prioritize your convenience and security by offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. This ensures smooth and rapid transactions. Our platform is designed with user-friendliness in mind, backed by a robust customer support service available 24/7 through live chat, email, and phone. Whether you need assistance with an account issue, have questions about our services, or require guidance on how to use our platform, our dedicated team is always available to help. The chat feature allows for instant communication, while email and phone support provide a more traditional and personalized experience. Our commitment to customer satisfaction means that we are always available to address any concerns or queries you may have, ensuring that you can focus on your financial goals and transactions without any hassle.