1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4159847327
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time to pass. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can access the app's features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus collected funds. This means you can redeem your winnings, but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card and UPI information, as well as all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, affecting the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus amount itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform is designed with the user's experience at its core, providing seamless navigation and a secure environment for a safe and fair gaming experience. From the moment new players join, they are treated to generous welcome bonuses that set the tone for a thrilling adventure. Regular promotions and loyalty rewards ensure a constant stream of excitement for our returning customers, keeping them engaged and motivated to continue playing.
Our platform is equipped with cutting-edge security measures, providing a safe and protected environment for all transactions. This ensures that our customers can conduct their financial activities with complete confidence and peace of mind. We offer support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, allowing for seamless and efficient financial operations. Whether our clients are individuals or businesses, they can rely on our platform to handle their financial transactions securely and reliably. Our commitment to security and customer satisfaction is unwavering, and we continually invest in the latest technology and security protocols to ensure that our platform remains at the forefront of financial innovation.