1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8927160431
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile to securely authenticate. This streamlined process eliminates the need for passwords or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Click on "send OTP" and wait for the verification code to arrive; if it doesn't, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device to resolve the issue. Then, download the latest version of the app to access its updated features. After reinstalling, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming activities, not from bonus collections. Users cannot withdraw the bonus amount itself.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI details, and bank information. This is a necessary step to ensure a smooth experience. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, payment delays can occasionally occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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