1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2039668993
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This streamlined method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking on "send OTP" again. If issues persist, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC details through email to the customer support team, which will aid in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once the update is installed, you should be able to log in and access the app without any problems. This should allow you to play the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activity, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, taking around 30 minutes to 3 hours to complete. However, occasional delays in payment processing may require users to wait up to 24 hours. This delay can be frustrating but does not significantly impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming cannot be withdrawn by others. You can, however, withdraw funds earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, the funds should be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.
In addition to its wide range of games, 1ace offers generous bonuses and promotions to give players a head start on their gaming journey. The platform also provides a dedicated customer support team available 24 hours a day, 7 days a week to assist with any questions or concerns. This support team is committed to ensuring that players have a seamless and enjoyable experience. By joining 1ace, players can embark on an unparalleled gaming adventure where luxury and entertainment come together at their fingertips.
We provide dedicated customer support 24 hours a day, 7 days a week, to help you with any questions or concerns you may have, ensuring a smooth and stress-free gaming experience. Our support team is always available to assist you, allowing you to focus on what matters most - enjoying the thrill of our online casino. Immerse yourself in the world of 1ace and discover a wide range of top-notch games, exciting promotions, and a community of players just like you. Our online casino is designed to provide an unparalleled gaming experience, with a vast selection of games, bonuses, and rewards to keep you entertained and engaged. Join us today and discover why our online casino is the ultimate destination for gaming enthusiasts. With our 24/7 support, you can rest assured that you'll receive prompt assistance whenever you need it. Our dedicated team is committed to providing you with the best possible experience, ensuring that you can focus on what matters most - having fun and winning big.