1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7012646000
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once you enter the OTP, you'll be successfully logged in without needing a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the specified time; if the OTP doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once you've updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. However, you can only withdraw earnings from gaming activities, not bonus amounts. This means the money you've received as a bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A complete and accurate submission will facilitate a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be as quick as 30 minutes. However, payment processing may experience delays, requiring users to wait up to 24 hours for confirmation. This delay in payments is an exception to the otherwise efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you earn from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our platform supports a wide range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, ensuring seamless and secure transactions. We are committed to maintaining a safe and fair gaming environment, backed by our cutting-edge encryption technologies and a dedicated customer support team available 24/7. Whether you're an experienced gamer or a newcomer to the world of online gaming, 1ace offers attractive bonuses, promotions, and loyalty programs to enhance your gaming adventure. From the moment you join us, you'll have access to a vast array of games, exclusive offers, and unparalleled rewards. Our team is dedicated to providing an exceptional gaming experience, with a focus on ensuring that your transactions are secure, your gameplay is smooth, and your interactions with our support team are prompt and helpful. We understand the importance of trust and transparency in online gaming, and we're committed to upholding the highest standards of integrity and fairness in all our dealings. By joining 1ace, you'll become part of a vibrant gaming community that's passionate about delivering top-notch entertainment and rewards. So why wait? Sign up today and discover a world of endless excitement and possibilities at 1ace!
At 1ace, we recognize the significance of secure and convenient transactions. To ensure a seamless and worry-free experience, we provide support for a diverse range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. This allows our customers to make financial transactions quickly and securely, without the hassle of complicated procedures. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Whether you need help with a specific issue or simply require guidance on how to navigate our services, our team is always ready to provide first-line support whenever you need it.